Sometimes in my email i have to hold down the Ctrl button and then click the link. Try that maybe? If you're still having problems or just have a question about downloads please contact the web people at store@wintersleep.com.

:) JB

Hey folks, I too had problems with my download. I got the link to work but the downloaded files were always corrupt.

I had trouble getting any response from the shop so I contacted Louis at Sonic Entertainment. He pulled a few strings and I got a refund pretty quick.

Then I went to see WS in London and bought the CDs.
 

RoddersUK, how did you find this fellow? Do you have any contact info for him? Thanks

I have been in contact with the store people once again. Please be patient. We are trying our best to work out the kinks for everyone. Someone will be in touch soon.

JB

For anyone having trouble with their downloads, please e-mail store@wintersleep.com. If you are still not getting a response, try sending your e-mail to help@wintersleep.com as well.

You can also PM me with your info if you find you're not getting the response you are looking for.

To make it easier on our Store team, please include your order number with your e-mail if you still have it on file.